Program Dates, Times & Details

Session Dates

Session I: July 6 – 31, 2020
Duration: 4 weeks
Live (Synchronous) Session Times: Tuesdays; 6:30 – 8 p.m. EST
Cost: $344
Course Number: 72722

Dates & Deadlines  Registration Information

Course Description:

Effective communication in healthcare settings is a critical aspect of patient care. While knowledge of medical terminology necessary, so is the provider’s ability to explain, listen and empathize with patients and their family members.  In this course, class participants will be introduced to medical terminology, including basic terms related to systems and disorders.  In addition, students will examine theory, research and skills associated with best practices in healthcare communication, with an emphasis on developmental, sociocultural, interpersonal and narrative aspects of the patient encounter.

Course Objectives:

  • Recognize and analyze medical terms and their components, including prefixes, suffixes, roots, combining forms and abbreviations
  • Identify organs and anatomic structures of the human body
  • Spell and define diagnostic, disease, and surgical and behavioral health terminology.
  • Define basic principles of healthcare communication skills that promote patient education and health literacy
  • Examine the use of universal design and assistive technology in patient encounters
  • Examine medical language and healthcare communication in a cultural context

Program & Technology Requirements

Required Technology

  • Reliable internet access
  • Minimally, a laptop with webcam and audio. (Best would be a monitor connected to laptop or desktop)


Colleen Baish Cameron – Professor of Practice, Human Development & Family Science, The David B. Falk College of Sport and Human Dynamics

Colleen Baish Cameron is a Professor of Practice in the Department of Human Development and Family Science at Syracuse University. She completed her undergraduate degree in Psychology/Child LIfe Specialty at Syracuse University, and completed her graduate degree at the University of Nevada, Las Vegas, specializing in social, emotional and behavioral disabilities in children. Her areas of clinical practice as a Certified Child Life Specialist in academic medical centers includes University of Chicago Comer Children’s Hospital, University of California San Francisco Benioff Children’s Hospital, and SUNY Upstate Golisano Children’s Hospital. Professor Cameron began working at Syracuse University in 2009, and has since received awards for her research in interdisciplinary approaches to pediatric pain management from the American Academy of Pediatrics, Society of Pediatric Nurses, Pediatric Academic Society, and the International Association for the Study of Pain/Special Interest Group on Pain in Childhood. Her contributions as an active member of the Association of Child Life Professionals includes functioning as an item writer for the Child Life Professional Certification Exam, International Academic Program Reviewer, as well as the Co-Chair of the Academic Track Planning Group. She also serves as a reviewer for the Journal of Pediatrics and the International Journal of Play. Professor Cameron is also a Board Director for the Street Addiction Institute, a non-profit organization that serves to address the underlying trauma in communities impacted with violence. Her current interests include integrating trauma-informed curricular content into medical education.